Shipping policy

Shipping Policy

Last Updated: September 23, 2026

Thank you for shopping with Dynara.

Where We Ship

We currently ship to addresses within the United States only.

Order Processing

Orders are processed within 1–3 business days after payment has been successfully received.
Orders are not processed or shipped on weekends or holidays.
During periods of high demand, processing times may be slightly longer.

Shipping Times

Estimated delivery time for U.S. orders is 7–15 business days after your order ships.

Delivery times are estimates and are not guaranteed.

Shipping Costs

Standard shipping is free on all U.S. orders.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing a tracking number, when available.

Delays

Delivery may occasionally be delayed due to weather, carrier issues, holidays, or other circumstances beyond our control. We appreciate your patience and understanding.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. If an incorrect address is entered, please contact us as soon as possible. We cannot guarantee changes after an order has been processed.

Lost or Stolen Packages

Dynara is not responsible for lost or stolen packages that have been marked as delivered by the shipping carrier. If you experience an issue, please contact the carrier directly or reach out to us and we will do our best to assist.

Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery with your order number and clear photos of the damaged item and packaging. We will work to resolve the issue as quickly as possible.